These General Conditions of Sale regulate relations between Agp srl and the Customer, with respect to purchases of the Products made through this website. Any matter not expressly regulated by these General Conditions of Use and Sale will refer to the dispositions of the Legislative Decree n° 185 dated 22 May 1999 and in accordance to the applicable laws set forth in the Italian Civil Code.
Customers may purchase the products shown in the electronic catalogue, which are detailed illustrated in the individual Product Cards.
In order to access our sales service, it is necessary to have:
The requirements to enter legally binding contracts.
To be able to legally stipulate binding contracts.
To have a valid e-mail address.
To have a valid certification and valid payment device.
When the Seller receives the Order Confirmation electronically transmitted by the Customer and filled in in all its parts, the Contract is considered to have been stipulated. Upon stipulation of the Contract, the Seller commits itself to supply the Customer with Products, under the terms and conditions of these General Conditions of Sale. The Seller will though have the right to refuse orders from parties who do not provide sufficient guarantees of solvency.
By sending the Order Confirmation, the Customer unconditionally accepts the dispositions contained in the General Conditions of Sale related to Agp srl At the same time the Customer commits himself to observe said dispositions and the other information contained in the website. The amount of the order will be charged to the payment device upon conclusion of the purchase.
The Shop on line might include special promotions and offers during specific periods of the year.
The images on this website are for representational purposes only, generally corresponds to the product, but Agp srl does not make any guarantee as to the exact match of the proposal.
All the prices of the Products are clearly indicated in the website and meant with VAT.
Prices do not include any additional taxes, duties or fees regulated by any applicable legislation, such as import regulations. If necessary, the Customer will therefore have to pay for customs clearance and any import duty and tax (other than VAT), which may be due in the Country of importation.
Important: the customized products cannot be exchanged ore refunded.
Possible unavailability of the Products will be communicated at the time of the Customer’s telematics Purchase Order request.
All trademarks (whether registered or not), as well as any and all intellectual property, distinctive markings, brand names, images, photographs, written texts or graphics and, more in general, any other intangible asset protected by international laws and conventions relative to intellectual and industrial property reproduced on the website, are the exclusive property of Agp srl and the Customer will gain no right on said property due to access to the website and/or stipulation of the Purchase Contract. Any even partial use of said property is prohibited without the advance written authorization of Agp srl, to whom all of the relative rights are exclusively reserved.
Agp srl is responsible towards the Customer for a period of two (2) years after the delivery of the Products, in accordance with Articles 130 and 132 of the Legislative Decree 206/2005, for any defects and non-conformity of the Products existing at the time of the delivery, especially relative to Products that are defective or damaged. The everyday use or treatment of the product, its tear or any other case imputable to improper or erroneous management of the product by the user are excluded.
The Customer will lose the rights recognized by Article 130, paragraph 2 of Legislative Decree 206/2005, if he fails to report the Seller the non conformity defect within two (2) months from the day the Customer received the Product.
The Customer must inform the Seller by written notice through registered letter with acknowledge of receipt and will have to be accompanied by a detailed, proper and precise documentation, also in the form of photography.
Agp srl will make every effort to replace the damaged or defective Products, at its own expense, and to provide other Products of the same quality and type, available at their warehouses. Only the defective or damaged Products returned by the Customer with their original full and complete Package will be replaced.
If the replacement of the Product could not be possible with the same Product (i.e., due to elimination of the Product from the catalogue), the Seller will reimburse the Customer the amount paid for the defective Product.
Articles made to replace / withdrawal will be tested when assessing the possible replacement / refund. Communication about will be sent via email.
COMMUNICATIONS AND CLAIMS
All communications and / or claims made by Customers against Agp srl, relative to the Purchase Contracts must be sent via e-mail at firstname.lastname@example.org.
TREATMENTS OF THE PERSONAL DATA, PRIVACY
JURISDICTIONS AND APPLICABLE LAW
The Customers who visit the website www.officine97.it accept being subject to the jurisdiction of the Italian Law.
In accordance with the laws in force, any legal controversy will be referred the competent court, is the Court of Asti-Italy (Article 1469 bis n° 19 of the Italian Civil Code).