For your shipments we use DHL Express Couriers that guarantee fast delivery and tracking service
Please verify the integrity of the parcel and in case of damage or shortage in shipment, subscribe to the carrier any anomalies on the delivery note (conditional acceptance).
In the absence of such a reservation we do not accept complaints and any compensation.
The material is packed directly in our warehouse to be able to ensure maximum safety during transport.
Currently shipments to other countries (EU and non-EU) are not available automatically.
Contact CUSTOMER SERVICE for more information and quotes.
Pleas ceck the estimated lead time on the courier web site.
No delay may still give the right to any compensation.
Right of withdrawal
The purchases of goods over the Internet are governed by Decree Law no. 185 of 22/05/1999, which regulates the matter of distance contracts, ie commercial transactions made outside of business premises.
With this legislation, the consumer is entitled to return the product purchased and to obtain reimbursement of the amount spent, net of transport costs.
The law is applicable to natural persons (consumers) and thereby excludes legal entities and natural persons who act in relation to his professional activity.
• The material can be send back within 14 days from the date of purchase, by contacting CUSTOMER CARE for information on how to send.
The goods return made must be previously allowed and
goods must reach us without any freight expenses charged.
Return to be done for shipping mistake or product defect will be collected by our courier
After taking agreement with customer service